• Greet visitors and callers with warmth and attention: answer questions, provide information, validate parking for members, and assist visitors as needed.
• Monitor visitor presence in galleries and security of gallery entrances and exits.
• Track visitation data for MMoA visitation statistics.
• Process payments including admission, membership dues, and Museum Store purchases in cash and by credit.
• Provide administrative support as directed by Assistant Director and Visitor Services Coordinator, such as, but not limited to, collecting mail, processing paperwork, and assisting with studio program inquiries and other Museum events. Opportunity to work on other administrative projects including those related to archives and collections.
• Maintain upbeat, professional, and engaging relationships with visitors and staff.

This position has a direct impact on the Museum’s relations with its diverse constituents, and therefore requires:

• Enthusiasm for MMoA mission and programs.
• Reliability and initiative in assuring excellent visitor experience.
• Associate’s degree (A.A.), or
  • one to two years of related experience and/or training; or
  • equivalent combination of education and experience.
• Sound organizational skills.
• Knowledge of Microsoft Word, Excel and ability to learn other software programs.
• Prior experience with a point-of-sales system with the ability to process both cash and credit transactions and maintain an accurate cash drawer balance.
• Mature, professional appearance.
• Concise, effective communications skills with staff and the public.
• Poise to deal gracefully with the public.

• Friday to Monday. Museum hours are 11AM to 5PM. Winter hours (January – March) are 11AM to 4PM.
• Four to five times a year, the Museum closes for two to four weeks between exhibitions for installation in the galleries. Visitor Services coverage is not required at those times.
• Ability to work occasional weekday evenings for special events is a plus.
• Rate of pay: $18/hour